SHIPPING POLICY

Shipping Policy – AURAVAK

Last Updated: May 2026

At AURAVAK, we strive to deliver your orders safely and efficiently across India.

Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

  • Metro Cities: 3–7 business days
  • Non-Metro Cities: 5–10 business days
  • Remote Locations: 7–14 business days

Actual delivery times may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.
  • Promotional offers may include free shipping for eligible orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS, allowing you to monitor your shipment status.

Delivery Attempts

Courier partners typically make multiple delivery attempts. If delivery cannot be completed due to incorrect address details or customer unavailability, additional charges may apply for re-shipment.

Damaged Packages

If your package appears damaged upon delivery:

  1. Take photos immediately.
  2. Contact us within 48 hours of delivery.
  3. Include your order number and supporting images.

Contact

For shipping-related inquiries:

Email: hello@auravak.com

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